Shipping policy

MD LUXE Shipping Policy

Effective Date: 5/01/2025

Thank you for shopping with MD LUXE. We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). UNLESS CUSTOMS
Customs take 3-4 weeks to be shipped
During high-volume periods (sales, holidays, launches), processing may take up to 5 business days.

You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout and vary based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping (U.S.): 3–7 business days
Expedited Shipping (U.S.): 2–3 business days
International Shipping: 7–21 business days (varies by destination)

Please note: Delivery times are estimates and may be affected by weather, customs delays, or postal service disruptions.

Shipping Carriers

We use trusted carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery.

International Shipping

MD LUXE ships worldwide. Customs, duties, and taxes are not included in the item price or shipping cost. These fees are the customer’s responsibility and may be charged upon delivery.

Shipping Address Accuracy

Please double-check your shipping address before placing an order. MD LUXE is not responsible for lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us at justinadcov@gmail.com within 5 days of delivery. We will work with the carrier to resolve the issue.

Pre-Orders or Custom Items

Items marked as pre-order or custom will ship according to the estimated production schedule noted on the product page.

If you have questions about your order or shipping, please reach out to us:

Email: Justinadcov@gmail.com

Phone: 856-375-7634

Business Hours: Mon-Fri 8 am to 5 pm